Moving Funds Back to Your Wallet
To withdraw, head to the cashier and choose the payout tab. We send funds back to bKash, Nagad, or Rocket — the same wallet types we accept for deposits. Enter the amount you want out, confirm your wallet number, and submit the request. Your account must have completed identity verification before a withdrawal processes; this step protects your balance and keeps the
transaction tied to you. Once approved, the transfer goes to your mobile wallet. We do not send to unverified accounts.
- Go to Cashier — Withdraw — From the main menu, open the cashier and select the withdrawal tab.
- Pick a Payout Method — Choose bKash, Nagad, or Rocket and enter the registered wallet number.
- Set the Amount — Enter how much you want to withdraw — within your available balance — and confirm.
- Verification Check — If your account is verified, the request moves to processing. Unverified accounts are prompted to complete KYC first.